CIRA implements operational improvements


Following a quarterly review, the Canadian Internet Registration Authority (CIRA) - the organization in charge of the management of the '.ca' country-code top-level domain - has introduced some operational improvements to its rules and policies.

Section 6.3 of the Registrant Agreement has been amended to clarify CIRA's power to cancel, at its sole discretion and without liability, a '.ca' domain name registration within 30 days of activation if a notice is provided to the registrant and the relevant registrar.

Section 2.4 now provides a detailed procedure to be used by CIRA if it decides to verify the accuracy of information provided by the registrant, and its compliance with CIRA's policies, rules, procedures and agreements. CIRA will send an email to the relevant registrar asking the registrant to provide CIRA with valid information. The registrant's failure to respond may result in the suspension of the domain name and its cancellation.

The other improvements are:

  • the Fees Policy and Rules, and some paragraphs of the General Registration Rules have been clarified;

  • 24-hour emergency technical support for registrars has been implemented; and

  • CIRA may now make manual changes to the administrative contact if a registrar requests it on behalf of a registrant.

Jean-François Nadon, Léger Robic Richard, Montreal

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