Lessons from the ADR front line

By Leslie J Lott

While many articles on alternative dispute resolution discuss the available types and how to select a mediator, more critical insight can be obtained by considering key lessons from real-world dispute resolutions

We hear about alternative dispute resolution (ADR) frequently these days. So much so, in fact, that we may be tempted to think of it as a relatively new concept. Yet mediation has been around for millennia.

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